We strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our return policy below.
Returns are accepted within 30 days of delivery. Items must be in their original condition, unopened, and unused. Some items, such as perishable goods, personalized products, and clearance items, are not eligible for returns.
To initiate a return, please follow these steps:
Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Shipping fees are non-refundable.
If you need to exchange an item for a different size or variant, please contact our support team to arrange an exchange.
If you receive a damaged or incorrect item, please notify us within 7 days of delivery. We will arrange a replacement or issue a refund at no additional cost.
For any return-related inquiries, please contact our support team at info@herbygo.com .
